ALATI LTD is a company incorporated in England and Wales (Company No. 12692545, Registered Office: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, UK) Companies House. We provide automated systems for Google review collection, customer reactivation campaigns, and communication tools for businesses in the UK and internationally.
2. What Data We Collect
Your business data (name, industry, contact info).
Your customers’ data, including names, emails, and phone numbers (when provided for campaigns).
Website visitor data, like IP address, browser, and device info.
Payment information, processed securely by third-party providers.
3. Why We Use It
To run and maintain our services (e.g., sending review requests).
To provide support and improve our systems.
To comply with legal obligations and keep your account secure.
For service updates or marketing, only if you’ve opted in or consented.
4. Legal Basis
We process data based on:
Contractual necessity to deliver our services.
Your consent (where provided).
Legitimate interests (e.g., improving service functionality).
Compliance with legal obligations.
5. Data Sharing & International Transfers
We may share data with service providers like GoHighLevel, SMS/email gateways, and Stripe.
We do not sell your data.
For any international data transfers, we ensure appropriate safeguards (e.g., Standard Contractual Clauses or adequacy decisions) are in place.
6. Retention
Client account data: Retained while your account is active, plus up to 6 years for compliance.
Uploaded customer data: Removed or anonymised when no longer needed for active campaigns.
Marketing data: Retained until you unsubscribe or ask for deletion.
7. Your Rights
You have the right to:
Access, correct, delete, or restrict your personal data.
Object to certain processing or request data portability.
Withdraw consent at any time (for marketing).
Lodge a complaint with the ICO.
8. Security
We use appropriate technical and organizational measures—such as encryption and secure hosting—to protect your data.
9. Cookies
Our website uses cookies and analytics tools to improve user experience. You can adjust cookie settings via your browser.
10. Contact Us
For questions or data requests, contact us at:
ALATI LTD Address: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, UK Email: [email protected]
